Shipping policy

All orders that are built to order will be complete and ready to ship in 10 to 15 weeks. In-Stock Items will be ready to ship within 1-2 weeks. Accessory ship time is estimated at 1-2 weeks. A sales team member from The Joinery will provide you with an estimated ship date for your order once it is processed.

White Glove Delivery: For deliveries within Oregon, we will arrange for your furniture to be brought into your home, placed, and assembled. Delivery personnel will remove all packaging materials, but cannot move your existing furniture, attach anything to walls, or connect electronic equipment unless such services have been discussed prior to delivery with your salesperson. Additional fees will apply.

For white glove delivery outside of Oregon, we can recommend third-party carriers who provide exceptional service. The carrier will work with you directly to schedule the delivery.

Curbside Delivery: Furniture will be crated by The Joinery and delivered to your curbside by a third-party carrier. You are then responsible for unpacking and disposing of crate and placing the furniture in home. Estimated time frames for curbside delivery thru a third-party vary from one to two weeks after furniture is complete.

Pick Up: If you choose to pick up your furniture yourself, please arrange a pick-up time in advance. Be sure to bring blankets or other padding, plus tie-downs to protect your furniture. Our pickup times are Monday-Friday from 10-3. Saturday and Sunday are by appointment only.