Privacy Policy and Terms of Use

Privacy & Cookie Policy and Terms of Use

Last updated 1/29/2026

 

Terms of Use

The content available from this website is used for informational purposes. All rights reserved. No text, graphics, photos or other content available on this website may be used, distributed or modified in any way. Information on this website is subject to change at any time. The logo of The Joinery may not be used in any electronic or printed publications without express written permission.

 

Our Privacy Policy

The Joinery (“we,” “us,” or “our”) operates this website on the Shopify e-commerce platform to sell handcrafted furniture and related products. We respect your privacy and take steps to protect your personal information.

This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights relating to your data.

 

What information does The Joinery collect?

We collect information that you voluntarily provide when:

  • You place an order
  • You request a catalog or samples
  • You subscribe to newsletters
  • You interact with features or tools on the site

We also collect certain technical information through cookies and other technologies, including:

  • IP address
  • Pages viewed
  • Time spent on pages
  • Aggregate usage statistics (analytics)

Cookies help us enhance your experience, maintain session state, and personalize content.

 

Cookies & Similar Technologies

We use cookies, pixels and similar technologies for the following purposes.

  • Essential: Required for website functionality, security, fraud prevention, checkout, an to keep your session active. Essential cookies are required and cannot be disabled.
  • Analytics: Help us understand site usage and performance.
  • Functional: Enable our website to offer additional functions and personal settings.
  • Marketing: Support advertising and remarketing. 

Important: Non-essential cookies (analytics and marketing) are not placed until after you provide consent through our cookie banner. You can manage or withdraw consent at any time via the “Cookie Preferences” link in the footer.

 

Third-Party & Shopify Services

Our site uses Shopify and other web service providers, including:

  • Shopify Analytics (aggregated session and behavior data)
  • Google Analytics or similar tools
  • Social pixels or advertising tags including Google Ads and Meta Ads

These service providers process data to help us improve the site and measure the effectiveness of marketing activities. We do not sell your personal information.

Our service providers act on our behalf and are bound by contractual privacy commitments.

 

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order status and customer support
  • Personalize your experience
  •  Send newsletters (only if you opt in)
  • Improve website performance

We do not use Tracking Technologies for advertising until you consent.

 

Your Choices Regarding Cookies and Data

You can:

  • Accept all cookies
  • Reject non-essential cookies using the cookie banner
  • Change your preferences anytime using the “Cookie Consent” settings link in the footer
  • Block cookies through your browser (note: essential cookies cannot be disabled)

If you reject cookies, some features or analytics may be limited. Your consent choices are recorded and stored. You may request access, correction, or deletion of your personal data by contacting us at info@thejoinery.com.

 

Data Sharing

We use the data collected from you primarily to process your orders, notify you of order status, send our e-mail newsletter, fulfill your requests for catalogs, samples or other information, or to provide information that we believe might be of interest.

We do not sell personal information. We share data only with:

  • Shopify and approved ecommerce vendors
  • Payment processors
  • Analytics and marketing partners (only if consented)

 

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information under our control from unauthorized access, disclosure, alteration, or destruction, in accordance with applicable laws, including the California Consumer Privacy Act (CCPA, PCI DSS)

All transactions conducted through our website are transmitted using secure, encrypted connections via Secure Sockets Layer (SSL) technology. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS). We do not store or process credit card information on our servers. All payment transactions are handled by a third-party payment processor that securely stores and processes your financial information in accordance with industry standards.

While we take reasonable steps to safeguard personal information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we are committed to maintaining appropriate protection and promptly addressing any security concerns as required by law.

 

California Privacy Rights

California residents may have certain rights under state law, including access and deletion rights, and may submit requests through our support email at: info@thejoinery.com

 

Links to Other Websites

Our website may contain links to third‑party websites or services that we do not own or control. We are not responsible for the content, privacy practices, or data collection activities of third‑party websites.

When you click on a link to a third-party website, you are subject to that third party’s privacy policy and terms. We encourage you to review the privacy policies of any third-party websites you visit, as their practices may differ from ours.

Under the California Consumer Privacy Act (CCPA), we are required to disclose that we are not responsible for the personal information practices of third parties. Any personal information you provide to third-party websites is governed by their own privacy policies, and not by this Privacy Policy.

We are not liable for any loss, damage, or misuse of personal information that may occur as a result of your interaction with third-party websites, products, or services accessed through links on our website.

 

Contact information

If you have any questions about this Privacy Policy or the information The Joinery collects, please contact us at info@thejoinery.com or 503-788-8547.