Privacy Policy and Terms of Use

Terms of Use

The content available from this website is used for informational purposes. All rights reserved. No text, graphics, photos or other content available on this website may be used, distributed or modified in any way. Information on this website is subject to change at any time. The logo of The Joinery may not be used in any electronic or printed publications without express written permission.

Our Privacy Policy

The Joinery is committed to keeping your personal information private and secure. We use the data we collect to process orders and provide a more personalized shopping experience. We take steps to ensure the privacy of your personal information and will not sell or disclose any of your information to a third party. Please read on for more details about our privacy policy.

What information does The Joinery collect?

When making a purchase through our website, we collect your name, billing and delivery address, phone number, e-mail address, and credit card information in order to process your order. If you request a catalog, samples, or sign up for our newsletter, we collect your name, mailing address and e-mail address. You are welcome to visit our website without providing any of this information; however, we are unable to process an order or send a catalog or newsletter without it.

We use cookies, which is a feature of your browser used to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer — but not you — to our servers every time you visit our site. Cookies by themselves cannot be used to discover the identity of any user, but may be correlated with identity information provided in your transaction. You can decline cookies through your browser preference options.

We also collect the IP address of visitors to our website, and collect aggregate information about the pages you visit on our website.

What does The Joinery do with the data collected?

We use the data collected from you primarily to process your orders, to notify you of the status of your orders, to send our monthly e-mail newsletter, or to send you catalogs, samples or other information that we believe might be of interest. In every such e-mail, we will include instructions on how to unsubscribe to avoid receiving any future e-mails from us.

Please see our Opt Out section below for further information.

We may contact you by e-mail or phone to respond to your requests for information, to address a problem affecting your use of the website, or to send you a confirmation message upon completion of an order.

Online Advertising

Third-party vendors, including Google, may use information submitted by users and cookies to serve ads on the internet based on a user’s prior visits) to our website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

How is your information protected?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. The Joinery’s website complies with the Payment Card Industry Data Security Standards (PCI DSS) and never stores or processes any credit card information on our servers; all of your financial information is stored remotely with our credit card processor.

Opt Out Policy

If you would prefer not to receive our catalog, please e-mail us at info@thejoinery.com with your name and address in the body of the message. If you would prefer not to receive our newsletter, you may use the “Unsubscribe” feature located at the bottom of each newsletter, or send an e-mail to info@thejoinery.com. Please be sure to e-mail us from the address that you want removed.

If you have in place a “do not track” signal through your browser or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about an individual consumer’s online activities, there will be no action taken.

You can also call us at 1.503.788.8547 if you would like to be removed from any of our lists.

Links to other sites

The Joinery’s website contains links to other sites not affiliated with The Joinery. These sites have their own policies and practices with respect to online privacy, and The Joinery is not responsible for the privacy practices of these unaffiliated web sites.

Effective date

This Privacy Policy is effective May 23, 2016.

Contact information

If you have any questions about this Privacy Policy or about the information that The Joinery collects, please contact us at info@thejoinery.com.